How Can We Help?
Q. How can I find out about past and current promotions and events?
A. There are several areas on Playtexfits.com you may want to visit. Click on any of the following links, depending on your interest: Bra Fitting Events, Promotions, Enter To Win, Check the Status of Your Submission, Giveaway Winners, or New Product News.
Q. What determines which products are discontinued?
A. The Playtex® bra team that develops and designs new bras spends a great deal of time talking to women about what they need and want in intimate wear. Based on this, we're always looking for ways to improve features, colors or fabrics based on what we learn. As a result, you'll notice periodic updates or replacements of select items to make room for products that look, feel and perform better. If you're looking for a particular style and know either the bra name or style number, you may search for it by entering the information into the "Search By Keyword" box on the left-hand side of this page. To search by bra collection, use one of the Playtex® bra brand links found on the top navigational bar on this page.
Q. When do you add different colors?
A. Playtex® bra brands offer exciting new colors and prints at different points during the year depending on the season. We use the latest fashion trends and market research to guide our introductions. We also regularly offer newer fabrics for improved comfort and performance.
Q. I'm smaller busted. What Playtex® bra collections will fit me?
A. Thank Goodness It Fits®, Half Sizes Too™, and Cross Your Heart® bras are designed with you in mind. Also, Half Sizes Too™ and Thank Goodness It Fits® bras offer "Nearly A®", "Nearly B®" and "Nearly C®" cups. These brands offer these and other cups sizes created especially for women whose proportions fall in between standard measurements.
Q. Do you make bras with small cups but with larger band sizes?
A. Yes! Playtex® intimates continues to recognize this as a need and has increased our offering. For example, Thank Goodness It Fits®, Half Sizes Too™ and Cross Your Heart® bras have styles available in a 38A. Everyday Basics®, Playtex Secrets®, Cross Your Heart® and 18 Hour® bras offer styles in a 40B.
Q. I'm fuller busted. Where can I find bras that will give me both comfort and support?
A. Playtex® bras provide styles to fit all shapes and sizes. 18 Hour®, Playtex Secrets®, Cross Your Heart®, Everyday Basics®, Feel Beautiful® and Nursing bras offer larger cups. In addition, styles within these collections are designed with extra supportive materials and features.
Q. Do you offer maternity bras?
A. The Playtex® bra brand is known for fitting all shapes and sizes, including women who are expecting. To view both underwire and wire-free styles, go to the Nursing bra collection area of our Web site. For fit tips, visit our Maternity and Nursing Bras area of our online Fitting Room.
Q. Where can I shop for your products?
A. You can view our products here in our online catalog. To find a store near you, simply enter your zip code on any product page. Or, purchase online through OneHanesPlace.com and other fine retailers — just look on the product pages for the "Buy" buttons.
Q. The store where I shop tells me my favorite bra has been discontinued, but I see it here on this Web site. Why?
A. Different stores choose to carry different styles. To purchase your favorite style when you can't find it where you typically shop, use this Web site to locate other retailers in your area, or use the "Buy" links to shop online stores.
Q. How do I know if I'm wearing the right bra size?
A. You can measure yourself now in our online Fitting Room.
Q. Why do bras that are the same size sometimes look like they're actually different sizes?
A. A band measurement is dependent on the physical properties of the material used. A garment containing materials with more stretch may be shorter than a garment with more rigid materials. All styles are not designed to measure the same, but they are designed to fit the same body type with specific measurements.
Q. Where can I find information on other Playtex products, such as tampons or infant care items?
A. Please visit Playtexproductsinc.com.
Q. Could you send me information on bras for a school project?
A. Playtex® intimates appreciates hearing of your research. We receive a very large number of requests similar to yours, and so unfortunately we are not in a position to address each researcher individually. However, you may find the answers to many of your questions by consulting this Web site. Playtex® intimates encourages our employees and their children to pursue higher educational goals, and we wish you much success in your studies.